Last updated: January 1, 2025
1. Purpose
This Acceptable Use Policy ("Policy") governs your use of LendHub's services and is designed to protect our users, partners, and the integrity of our platform. By using our services, you agree to comply with this Policy.
2. Acceptable Use
You may use our services for legitimate purposes related to:
- Comparing and applying for personal loans
- Accessing financial education resources
- Communicating with our support team
- Managing your loan applications and account
- Reading our blog and educational content
3. Prohibited Activities
You are strictly prohibited from using our services for any of the following:
3.1 Fraudulent Activities
- Providing false, misleading, or inaccurate information
- Identity theft or impersonation
- Creating multiple accounts with false identities
- Submitting fraudulent loan applications
- Money laundering or terrorist financing
3.2 Technical Abuse
- Attempting to gain unauthorized access to our systems
- Introducing viruses, malware, or harmful code
- Automated scraping or data mining
- Overloading our servers or networks
- Reverse engineering our software or services
3.3 Content Violations
- Posting offensive, defamatory, or inappropriate content
- Sharing copyrighted material without permission
- Distributing spam or unsolicited communications
- Publishing false reviews or testimonials
- Harassment or threatening behavior
3.4 Commercial Misuse
- Using our platform for unauthorized commercial purposes
- Competing directly with our services
- Reselling or redistributing our services
- Creating derivative works without permission
4. User Responsibilities
As a user of our services, you are responsible for:
- Maintaining the confidentiality of your account credentials
- Ensuring all information provided is accurate and up-to-date
- Complying with all applicable laws and regulations
- Respecting the rights and privacy of other users
- Reporting any suspected violations of this Policy
- Using our services in good faith
5. Data Protection and Privacy
You must:
- Only provide your own personal information
- Not share other people's personal data without consent
- Respect our Privacy Policy and data handling practices
- Report any data breaches or security concerns immediately
6. Financial Responsibility
When using our loan services:
- Only apply for loans you can reasonably afford
- Provide accurate financial information
- Understand the terms and conditions of any loan offers
- Do not use our services to facilitate illegal financial activities
- Report any suspicious loan offers or communications
7. Monitoring and Enforcement
LendHub reserves the right to:
- Monitor user activities for compliance with this Policy
- Investigate suspected violations
- Remove or restrict access to content that violates this Policy
- Suspend or terminate user accounts for violations
- Cooperate with law enforcement when necessary
- Take legal action against violators
8. Consequences of Violations
Violations of this Policy may result in:
- Warning notices
- Temporary suspension of services
- Permanent account termination
- Removal from our platform
- Legal action and prosecution
- Reporting to relevant authorities
9. Reporting Violations
If you become aware of any violations of this Policy, please report them immediately to:
10. Third-Party Services
When using third-party services through our platform:
- You must comply with their terms and policies
- We are not responsible for third-party actions
- Report any issues with third-party services to us
- Understand that different rules may apply
11. Updates to This Policy
We may update this Acceptable Use Policy from time to time. Changes will be effective immediately upon posting. Continued use of our services after changes constitutes acceptance of the updated Policy.
12. Contact Information
If you have questions about this Acceptable Use Policy, please contact us:
